Privacy Policy

At Bambounoir, we are fully committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make purchases through it. We adhere to the highest standards of data protection, in compliance with the General Data Protection Regulation (GDPR) and applicable laws, including Law No. 2018-493 of June 20, 2018.

By using our website and providing your personal data, you consent to the processing outlined in this policy. If you do not agree with the terms outlined below, we kindly ask that you refrain from providing any personal information and cease using our website. If you continue to engage with our services, it signifies your agreement to the processing of your data as described in this policy.

Please note that we may update this policy from time to time to comply with legal or regulatory changes. We recommend reviewing this page periodically. The updated policy will take effect as soon as it is posted on the site.

Data Controller and Data Protection Officer

The data controller responsible for collecting personal data through the website is:

Bambounoir

  • Registered Company:  registered in Portugal with our registered office at Bambounoir.com

  • Registration Number: 231 301 910

  • Registered Office: Estrada nacional n229, 3630-043, Beselga-PND, Portugal

  • Data Protection Officer: Emili Mateus, reachable at contact@bambounoir.com

Information We Collect and How We Use It

We collect personal data in a manner that is necessary, relevant, and limited to the purposes for which it is processed. This includes data provided during your interactions with our website, such as:

  1. When you browse our website:
    We collect data using cookies and tools such as Google Analytics to help us understand your browsing behavior and improve your user experience. This data is anonymous and includes information like your IP address and browsing activity.

  2. When you make a purchase:
    We collect personal details required to process your order, such as:

    • Name

    • Address

    • Email address

    • Phone number

  3. When you subscribe to our newsletter:
    By subscribing, you consent to receive promotional emails and messages. You may opt out at any time by clicking "unsubscribe" or contacting us directly.

Purpose of Collecting Your Data

We process your personal data for the following purposes:

  • Fulfilling your orders, including processing payments and delivering products.

  • Managing marketing communications like newsletters and special offers.

  • Improving the functionality and performance of our website.

  • Providing customer support and handling inquiries.

Who Has Access to Your Personal Data

Your data may be accessed by the following:

  • Our team: Individuals within Bambounoir who need the information for work purposes.

  • Third-party service providers: These include companies like Shopify for hosting, Klaviyo for email marketing, Judge-me for customer reviews, and other partners who help us run our business efficiently.

  • Payment processing services: Your payment information is securely processed through gateways that comply with international security standards (PCI-DSS).

We do not sell or rent your personal data to third parties, except for the necessary services related to fulfilling your order.